QUINTE MRI CASE STUDY

This means an average 1. Sorry, but copying text is not allowed on this site. Process issues — Long term issue When patients are scheduled to have an MRI but the technologist sends them home because they are not fit for an MRI due to medical conditions, the machine is left sitting idle for that time. Another important issue is the lack of communication within the MRI clinic. In this way we will increase the number of scans in the future. Quite has been chosen to replace the existing service provider as BCMC wanted to increase the number of days available for MRI from two.

Taking this into perspective, if there are operating days each year, it adds up to an average of 2. My decision is to hire an MR Assistant to perform some of the tasks currently being performed by the MR Technologist to create a better process flow and for Quinte MRI to undertake the scheduling function under their wing by investing in a digitized scheduling software. Process and capacity issues. Sorry, but copying text is forbidden on this website! Read Full Essay Save. Search Case Solutions Search for: Like Us and Get Updates:

Tax ID No Search Case Solutions Search for: Only available on Essays Go to advanced search. When patients are scheduled to have an MRI but the technologist sends them home because they are not fit for an MRI due to medical conditions, the machine is left sitting idle for that time. Issue Identification Walk-in patients — Short term Patients who are referred to the clinic are promised a lead time of 48 hours however some patients may come in as walk-ins and request an MRI scan for that day.

The use of the hand written appointment forms is causing delays and irritability for the MR technologist and as a result mistakes are made. Sorry, but copying text is forbidden on this website.

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Quinte Mri Case Study

Communication barriers are also faced by the MR technologist and the radiologist. Some of these include and imbalance in the scanning quints, lack of technology use, idle time of the machine due to scheduling errors and inadequate training.

quinte mri case study

This will bring more harmony within the clinic and eventually lead to higher customer satisfaction among the patients. Growth Strategy Cleveland Clinic: In this way we will increase the number of scans in the future.

quinte mri case study

My decision is to hire an MR Assistant to perform some of the tasks currently being performed by the MR Technologist to create a better process flow and for Quinte MRI to undertake the scheduling function under their wing by investing in a digitized scheduling software.

Access this atudy You must be logged in to access preview copies. MRI clinic operations in May and now is June and there are some issues.

QUINTE MRI by Melissa V. on Prezi

Placing a database and storing all the information could clearly reduce the process time and provide a competitive edge to the clinic The appointment form for scheduling is not legible most times or has incorrect information which also creates a bottleneck within the MRI process. There was a huge gap between the scheduling department and the patients and most of the patients cancel at the last minute or they are not able to show up on the right time.

In this way we will eliminate the delay when the technologist finds out that the patient is not prepared and he has to wait till he changes his clothes. Moreover, they were also concerned about the loss of the patient referral and the overly concerns of Jeff Sinclair who is the sole MR technologist of BCMC.

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The administrators of the clinic have also started to complain about the productivity issues of the MRI machine as it has been showing low productivity. Stufy who are referred to the clinic are promised a lead time of 48 hours however some patients may come in as walk-ins and request an MRI scan for that day.

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QUINTE MRI Case Solution And Analysis, HBR Case Study Solution & Analysis of Harvard Case Studies

It is a significant number of walk-ins patients per year,as the number of referred patients per year is The alternative above it is recommended to be implemented. As the waiting list for MRI scans is 14 days old the doctors refers patients for MRI to competition clinics Complains from hospital administrators about: The long wait times have caused bottlenecks in the whole process which has caase to poor customer satisfaction and overtime hours stuxy the MR Technologist.

By not having a policy that prevents walk-ins, this causes a bottleneck in the overall process. Implementing this recommendation will take approximately three months as it will involve the hiring of a new Quinnte Assistant, creating a new scheduling software, and training the staff on the new procedures and standards for operation.

If a technologist determined that the patient does not fit to MRI the patient is mru home and the machine is idle. We use cookies to give you the best experience possible. With part time shift we will cover 12 hours a day.

This means an average 1. Sorry, but copying text is forbidden on this website! There is a French version available ”9B02DF24”. There are a range of issues which are being faced by Benton Cooper Medical Center currently.