Flag this Item Cancel. First I applied online and they emailed me to arrange a phone interview at my convenience. Crafting a Passenger Service Agent cover letter that catches the attention of hiring managers is paramount to getting the job and LiveCareer is here to help you stand out from the competition. I was asked to apply for a background check from a country I lived before, but I withdrew my application, as the salary was way too low for those kind of working hours. After this there was a presentation that explained the referencing process and how to obtain and airside pass, which was very helpful as the process can take a long time and your references need to be very exact.

You can make things easier for yourself by reading about some of the most common questions and answers to expect. There was a large winter storm in the county that had impacted shipping times during this time period. Interviews for Top Jobs at Jet2. Two questions asked after. At the end of the call I was told I had been successful and was invited to attend the Selection Day at the base I was applying for. Interview Questions We go above and beyond for our customer, can you tell me what you did to do that for a customer. No negotiation on salary or hours available, was offered a 20 hrs contract.

cover letter for jet2 passenger service agent

Other Interview Reviews for Jet2. A hiring manager is trying to determine whether you would be a right fit for the organization. I have experience providing assistance to the elderly. Then a 1 to 1 interview. The assessment day is held in a hotel airport, I got there slightly early and they took documents off us in the lobby there was only 6 of us and then into a presentation room where they did a presentation about Jet 2.


The telephone interview lasted about 10 minutes and during the call they explained the requirements of the position and then asked a few experience based questions E.

Passenger Service Agent Cover Letter

Communicating directly xgent a wide variety of personalities, leveraging interpersonal talents to build strong relationships and secure both passenger and co-worker trust. Interview Questions Our motto is to go above and beyond for our passengers. The interview questions are very, very easy!

I oetter asked also to fill in an assessment consisting of a few numerical tests and an English knowledge test. At the selection day the staff were really friendly and very helpful throughout the day and answered any questions. Tell me a time when you made a customer happy? Please review my attached cv for additional details regarding my expertise and career achievements. This line of work sometimes may have you delivering bad news to customers.

cover letter for jet2 passenger service agent

What will you do if a passenger? First, there was a presentation explaining Jet2. Your input is valuable to us — would you mind trying again? What is your experience with technology?

What do you know about jet2? The other 2 were very loud and it come across nervous almost and I haven’t seen them in work.

We’re sorry but your feedback didn’t make it to the team. Having worked part time at a large hotel chain, I believe I have the experience to provide excellent customer service for your passengers. The whole process takes ,5 months.

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Passenger Service Agent Cover Letter Sample

I arrived at my interview venue on the 4th of January to amazingly friendly staff members who made me feel so comfortable! Additionally, I had to use various programs, such as Microsoft Word and Outlook, in order to prepare documents and maintain communication within the organization.


What is your experience with people who have special needs? Listening to customer concerns and needs and offering timely and professional responses for maximum customer satisfaction.

Afterwards we had our 2 to 1 letger I even told them i was nervous but they were very nice and asked things like “can you tell me a time when you made a customer happy” “how would you deal with difficult customers” they only asked around 5 questions overall. Application I applied online. During the phone interview, the recruiter seemed desperate to fill the role, as the job was supposed to start in a week, but they were only then scheduling interviews.

Airport Passenger Service Agent Interview Questions & Answers | MyPerfectResume

This is a 15 minute exercise and very fun! They then split us into two groups of 3, we had our group exercise first while the other had their 2 to 1 interviews. After that we had to try on their uniform and lastly the interview. Examples of Passenger Service Agent duties include implementing safety requirements, collaborating with airport staff, supervising cargo loading, managing baggage claims, selling tickets, answering to customer inquiries, completing check-in, maintaining databases, and coordinating the boarding of passengers.

cover letter for jet2 passenger service agent